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Esteemed Commentator


6 Messages

Sun, Feb 3, 2019 2:00 PM

No service simcard

I reinsert my simcard but it says no service. Before i did that my simcard still working,  how's that? It's been 2 days my simcard has no service.



Alumni (Retired)


3.3K Messages

2 years ago

Hi Jann1001


I see you've made multiple posts regarding this issue and will only be replying to you here. 


Quick check - does reinstalling the Prepaid APN using the Happy Prepaid App, rebooting your handset or placing your SIM Card in another handset help resolve this issue? 


If this doesn't work, please send us your registered name and Prepaid number for verification by clicking the words bracketed by the arrows here > via Private Message < so we can assist you. 


- Amy

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