as4300's profile

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1 Message

Tue, Aug 28, 2018 8:00 PM

Internet Data On/Off on iPhone 6s

I have just used the Starhub prepaid for the last two days, and I realized that my internet data showed 4G signed on my iphone 6s but it wasn't/isn't connected to the internet. I dug up some infor from this forum and used the restarting/*123*1#/etc, but it keeps on/off with no particular reason--mostly off though. I used another simcard on this iPhone and it works well. 

Any guidance to keep the data on all the time?

Thanks 

Responses

Amy_Law

Alumni (Retired)

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3.3K Messages

3 y ago

Hi as4300

 

Network coverage and speeds may differ from location to location due to blindspots and other factors. Do restart your handset or place your SIM Card in another handset to see if this helps solve the issue.

 

If this doesn't work, please reply with your full name, NRIC/FIN number, contact number and email for verification by clicking the words bracketed by the arrows here > via Private Message < so we can assist you. 

 

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