U

3 Messages

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3 Points

Fri, Oct 22, 2021 8:37 AM

Bonus credit use

Hi,

I have bonus credit in the starhub app, but there is no button to use the credit. Can you please let me know how to use it?

Carla_P

Moderator

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5.8K Messages

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3.5K Points

2 m ago

Hi @user_c91b97, warmest welcome to GreenR Community! You can you use the bonus credit for data, local calls, local SMS, IDD calls, and pay-per-use data only. The purchase of a data plan can only be done through your main wallet balance. 

3 Messages

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3 Points

2 m ago

So how do I go about using it? I just want to get a wow plan, or normal air time.

Carla_P

Moderator

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5.8K Messages

 • 

3.5K Points

1 m ago

Simply buy the WOW Data Plan through:

3 Messages

 • 

3 Points

1 m ago

Hi,

It didn't work out the way that you explained. It cut from my main account,Not my bonus balance. So how do I proceed now? 

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