W

1 Message

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1 Point

Sun, Jan 10, 2021 3:11 PM

Voicemail as outgoing minutes?

hi 

i was overseas for the last billing cycle. I have switched off my phone but found few minutes of outgoing calls on my starhub bill. 

Does anyone have similar issues? Is it because the voicemail others left to me while am unreachable are counted as my outgoing minutes? I do have few voicemail messages. 

Thanks! 

Responses

Carla_P

Moderator

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5.2K Messages

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3K Points

8 m ago

Hi @whitedolphin, warmest welcome to GreenR Community. Voicemails received while overseas are charged based on prevailing roaming usage charges when service is used overseas. 

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