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crifate

Valued Commentator

 • 

2 Messages

Sun, May 31, 2020 11:00 PM

Unable to receive SMS-OTP

Hi,

Unable to receive SMS-OTP from Today morning.

Responses

Accepted Solution

Carla_P

Moderator

 • 

1.6K Messages

 • 

26 Points

4 months ago


@crifate wrote:

Hi, Tried to put my sim card in another mobile and now its working. 

Thanks for the assitance.


You're welcome. Glad I was able to help you. Smiley Wink

 

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
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Accepted Solution

crifate

Valued Commentator

 • 

2 Messages

4 months ago

Hi, Tried to put my sim card in another mobile and now its working. 

Thanks for the assitance.

Accepted Solution

Carla_P

Moderator

 • 

1.6K Messages

 • 

26 Points

4 months ago

Hi @crifate, welcome to Greenr Community! Have you tried to reboot your mobile phone and insert your sim card to a different device to check if the issue persists? 

 

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

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