U

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1 Point

Sun, May 9, 2021 4:23 AM

Transferring of Starhub ownership

Is it possible to bring the original owner's copy of NRIC to the physical starhub shop to do a transferring of of ownership? Or do we have to bring the original physical card? 

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Carla_P

Moderator

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4.6K Messages

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2.4K Points

1 m ago

Hi @user_b8841e, warmest welcome to GreenR Community! Please be informed that the account owner and transferee must be present upon transfer of ownership. If the account owner is not available to go down to the shop, the transferee must provide a letter of authorization signed by the customer. Plus the original NRIC/FIN. 

~ Carla

 

 

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