Transfer of ownership

Hi Carla thanks for the update.

Managed to speak with the Cso.

I was informed the following steps.

The intended party have to go down with his original I/C and my ic (photocopy, doesn’t require the original since I’m overseas) and the authorisation letter.

And also inform the cso to make a note in the system under the account so when the person goes down the staff at they counter knows what to do and not turn or reject the request.

Hi @Bava_89, welcome to Greenr Community. Thanks for joining us here. 😊 The process of transferring of ownership required both the customer and transferee to be present. If the customer is not available to go down to the shop, the transferee must provide a letter of authorization signed by the customer.