U

2 Messages

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2 Points

Sat, Jun 5, 2021 5:29 AM

top up not loaded since yesterday

top up on prepaid card number yesterday but it still shows as zero balance

Responses

2 Messages

 • 

2 Points

2 m ago

pls advice as not up amount of 25 dollars is not activated , but the shop record shows as successfully paid

thanks 

Carla_P

Moderator

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4.9K Messages

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2.7K Points

2 m ago

Hi @user_25fd0c, I'm sorry to hear about this. Unfortunately, I'm unable to assist you with your concern here as we need to refer to your account details first. So, we advise you to please contact our Customer Support via Facebook Messenger by clicking the link below for further assistance. Thanks.

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