Hi @AhmadN, it saddens us to hear that you've terminated your service with us. To answer your question, upon termination you will receive your final bill within 2 billing cycles which include your outstanding charges.
Just to check, did you receive an email/SMS to confirm your StarHub mobile service has been terminated as requested?
I see. As previously mentioned you will receive your final bill within 2 billing cycles upon termination. However, I suggest that you get in touch with our Customer Support via Facebook Messenger by clicking the link below as this will require us to check your account details, which I don't have access here to further assist you. Thanks.
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Carla_P
Moderator
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3.2K Messages
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1.2K Points
11 days ago
Hi @AhmadN, it saddens us to hear that you've terminated your service with us. To answer your question, upon termination you will receive your final bill within 2 billing cycles which include your outstanding charges.
Just to check, did you receive an email/SMS to confirm your StarHub mobile service has been terminated as requested?
~ Carla
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