A

2 Messages

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2 Points

Tue, Jan 12, 2021 8:53 AM

Terminated my bills but still bills keep coming

My bills still get charged  right after termination, Why am I charge still right after termination and also my contract has ended.

Carla_P

Moderator

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5.8K Messages

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3.5K Points

1 y ago

Hi @AhmadN, it saddens us to hear that you've terminated your service with us. To answer your question, upon termination you will receive your final bill within 2 billing cycles which include your outstanding charges.

 

Just to check, did you receive an email/SMS to confirm your StarHub mobile service has been terminated as requested? 

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