Valued Contributor
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12 Messages
Terminate postpaid plan
Hi, currently I in Cambodia and wish to terminate my StarHub postpoad line but I can't call StarHub hotline from Cambodia. Anyone can help?
Valued Contributor
•
12 Messages
Hi, currently I in Cambodia and wish to terminate my StarHub postpoad line but I can't call StarHub hotline from Cambodia. Anyone can help?
Responses
Carla_P
Moderator
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3.5K Messages
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1.4K Points
7 months ago
Hi @sjang, we're sad to hear about your decision. Please send your termination request to my colleagues on Facebook or Twitter, they will further assist you in the process.
~ Carla
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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions.
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
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sjang
Valued Contributor
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12 Messages
7 months ago
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Carla_P
Moderator
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3.5K Messages
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1.4K Points
7 months ago
Have you tried to restart your app but the issue still persists? Or maybe your final bill invoice hasn't been generated yet following your termination.
~ Carla
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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions.
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!
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0
sjang
Valued Contributor
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12 Messages
7 months ago
reinstall apps still the same, how long the final bill invoice will be generate after terminate?
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Carla_P
Moderator
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3.5K Messages
•
1.4K Points
7 months ago
Your final bill might not be generated yet. Please reach out to my colleagues on Facebook or Twitter instead to further assist you as this will require us to check your account.
~ Carla
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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions.
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!
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0