U

2 Messages

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2 Points

Sun, Jul 4, 2021 12:29 PM

SIM Activation

Hello! I've received my new phone and new sim card approximately 5 hours ago. It's a recontract. How do we get the new SIM activated?

Responses

Carla_P

Moderator

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5.2K Messages

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3K Points

2 m ago

Hi @user_fe8fd1, warmest welcome to GreenR Community! Just to check, have you activated your new StarHub SIM Card already? 

2 Messages

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2 Points

@Carla_P hello thank you for the reply! unfortunately, its been a day and my new sim has not been activated..

Carla_P

Moderator

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5.2K Messages

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3K Points

Apologies for the inconvenience this has caused. Please contact our Customer Support via Facebook Messenger by clicking the link below since we need to look into your account details to help activate your new sim. 

~ Carla

 

 

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