Chng's profile

Esteemed Commentator

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5 Messages

Sun, Nov 17, 2013 5:00 PM

Recontract

Hi, May I know why there is sim card charges for the recontract? It should come with it as we are recontract the service and buy phone with Starhub right?

Responses

KaiBoon

StarHub Prepaid

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9K Messages

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5 Points

8 y ago

As long as there is replacement (change of SIM), it will be chargable.
KaiBoon

StarHub Prepaid

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9K Messages

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5 Points

8 y ago

Hi Chng

 

For re-contract, if there is a change in SIM card, the charge of $26.75 is payable.

Esteemed Commentator

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5 Messages

8 y ago

Disappointed with your reply even has been 10yrs with Starhub.

Esteemed Commentator

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5 Messages

8 y ago

My question is why we need to pay as we are recontract starhub service. Shall it to be waived when recontract but only charge if replacement or request addtional?

KaiBoon

StarHub Prepaid

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9K Messages

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5 Points

8 y ago

Please drop us your details over at bit.ly/StarHubCares to allow us to assist you further on the charge.

Esteemed Commentator

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5 Messages

8 y ago

Thanks for replied, could you let me have your email address so I can email you the details.?? Thanks

KaiBoon

StarHub Prepaid

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9K Messages

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5 Points

8 y ago

You can sent the email to customerservice@starhub.com

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