Wed, Nov 11, 2020 11:52 AM
what is the range of vouchers that starhub is giving for recontracting customers?
i used to get 300 or 150 every 2 years.
2 months ago
Hi @ngjianxiong88, please note that the entitlement of our StarHub voucher(s) is genuinely based on the assessments being conducted through StarHub’s internal criteria of the customer's profile. Rest assured that the value of the recontract voucher is competitive and is provided at an amount that is fair to our customers. We greatly appreciate your understanding. Thanks.
do assist to advice if the validity of the "voucher" can be extended ? if so kindly assist to process for extension.
You may request to extend the validity of your recontract voucher by sending a message to our Customer Care Support via Facebook Messenger by clicking the link below. Thank you.
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