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wasikai's profile

New Commentator

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2 Messages

Wed, Jan 16, 2013 8:00 PM

Recontract vouchers

Hi there,

 

Would appreciate if a background check can be done to check whether am I eligible for any recontracting vouchers.

 

Btw, I am pretty puzzled because for the past few years when I do a re-contract of my mobile accounts, I was only told that I am entitled to a voucher when I am over at the counter. Furthermore the CRO informed me that I should receive a notification if there is a vouchers issued on the system or physically but till to date when 2 of my lines are eligible for recontracting I have yet to hear anything.

 

I understand it is sometimes nice to be surprised but I would appreciate if I was notified about it so that I can purchase a better phone for my family members. 

 

Thank you and I hope to hear from you soon.

Responses

KaiBoon

StarHub Prepaid

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9K Messages

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5 Points

8 years ago

Dear wasikai

 

Could you leave your contact details @ http://bit.ly/StarHubCares? I will get my team to assist you further on this matter.

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