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egudgal's profile

Valued Commentator

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5 Messages

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3 Points

Thu, Jan 21, 2021 1:04 AM

Recontract Voucher

2 years ago, I received a $100 recontract voucher. 2 years later, only $50 recontract voucher. So the longer u are, the lesser you get? Despite being a hubber. Tsk.

Responses

Carla_P

Moderator

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3.5K Messages

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1.4K Points

a month ago

Hi @egudgal, please note that the recontract voucher(s) is determined by our pre-set guidelines. The eligibility is based on the assessments being conducted through StarHub’s internal criteria. Moreover, the recontract voucher is a way for us to thank our customers for staying with us. Please rest assured that the value of the recontract voucher is competitive and is provided at an amount that is fair to our customers. We greatly appreciate your understanding. Thank you.

~ Carla

 

 

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