U

1 Message

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1 Point

Thu, Jul 8, 2021 7:15 AM

Outstanding bills

Some years back someone used my ic to open a mobile line and i did not report it to the relevant authorities. I thought the culprit was caught as the letters stopped coming. Now i want to open a new mobile line but an unable to proceed as there is an outstanding bill. How do i get starhub to waive this amount of? Since young my mobile plan has been under my parent's name, now that i want to open a new line under my own name, i am facing this issue. 

Responses

Carla_P

Moderator

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5.2K Messages

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3K Points

2 m ago

Hi @user_35434b, I'm sorry to hear about your predicament. We will need to look into your account details for this, so kindly contact us through Facebook Messenger by clicking the link below for further assistance. Apologies for the inconvenience since we don't have access to account details here in the Community. 

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