U

3 Messages

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2 Points

Sat, Jan 15, 2022 6:26 AM

Not receiving OTPs

Hi, after my trip overseas I noticed I have been unable to receive OTPs to my phone. I tried cancelling the barring and restarting but it still doesn't seem to work. Pls help. 

3 Messages

 • 

2 Points

13日前

Hi, since I returned from an overseas trip end Dec I have been unable to receive otps. Pls help

Note: This comment was created from a merged conversation originally titled Can't receive OPTs on mobile
Carla_P

Moderator

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6.1K Messages

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3.8K Points

11日前

Hi @user_b15e54, I'm sorry to hear about this. In this case, please contact our Customer Service team via Facebook Messenger by clicking the link below for further assistance as we need to refer to your account details for this. Thanks!

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