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New Commentator

 • 

1 Message

Wed, May 8, 2013 9:00 PM

No customer retention programme?!

My whole family have been a customer with Starhub for more than 10 years. My contract has ended and i requested for a complimentary voucher per previous practice. However your customer service team told me they dont have this sevice anymore???

 

May i know then how do you retain your customers? It is not benefitting to continue my contract with you guys and i have no qualms to change my telecomms operator since your competitors have better benefits??

 

Such a disappointment...

Responses

Ebichuman

Senior Advisor

 • 

40 Messages

7 years ago

Other telcos also stopped already
Have you called to ask?
KaiBoon

Hub Master

 • 

9K Messages

7 years ago

Would you like me to do a check for you?
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