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Senior Commentator

 • 

3 Messages

Mon, May 16, 2016 11:00 PM

New SIM Waiver

I have just signed up SIM only plan with Starhub.

 

I have been charged with $35 New SIM charge that supposedly to be waived.

 

Please assist to check on this issue.

Responses

eric3743

Grand Guru

 • 

4.4K Messages

4 years ago

Hi  @Gracelai

 

 

Do send your subscriber details via http://bit.ly/StarHubQuery
by clicking on 'Ask an Account Related Question'
and including your StarHub Community user name,
so that the customer support can check on this accordingly.

 

 

For SIM-only plan SIM card charges refer to the link, on point 7.

Starhub SIM-only plan

 

 

You still can appeal, hence submit to the link.

 

 

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