Skip to main content
N

1 Message

 • 

1 Point

Wed, Jan 20, 2021 3:31 AM

Incoming SMS Overseas

Hi,

I am abroad and get charged for 'Roaming SMS' under 'International Roaming Outgoing' about once a month but I've never sent an SMS. I checked my SMS folder for the corresponding dates and there are only incoming SMSes. Seems like incoming roaming SMSes are charged as outgoing SMSes? Tried to check with Starhub before but they insisted that there was no error.

Responses

Carla_P

Moderator

 • 

3.5K Messages

 • 

1.5K Points

a month ago

Hi @noey, warmest welcome to GreenR Community. We'd like to clarify that incoming roaming SMSes are not charged as outgoing SMSes. 

~ Carla

 

 

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

Get Started

Get Started