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XPMai

Senior Commentator

 • 

3 Messages

Thu, Apr 3, 2014 6:00 AM

How to get my voicemail details?

Hello, I registered Starhub Smartsurf Lite plan, so I have a free voicemail. I searched high and low but couldn't get my voicemail information like voicemail number and password. Could anyone please tell me how? Thanks!

Responses

DesmondOng

Customer Service

 • 

185 Messages

6 years ago

Hi @XPMai

You may refer to http://www.starhub.com/personal/support/mobile/faq/voicemail-faq.html for more infomation.

The default password is 8888. If you require any further assistance, do let us know.
XPMai

Senior Commentator

 • 

3 Messages

6 years ago

Hello Desmond,

 

I stuck at earlier part, not password. I start at this part: Welcome to StarHub Voicemail Service, please enter your voicemail number or phone number followed by the hex key. Then, after I entered my phone number, it says: The voicemail number you entered is invalid, please re-enter your voicemail number or phone number followed by the hex key.

 

I tried many times on many phones until I can fully remember their speech but it keep saying my voicemail number/phone number is invalid, not even at password part. Smiley Sad

 

Regards,
Mai

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