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Valued Commentator


2 Messages

Sun, Dec 30, 2018 8:00 PM

GIRO Payment Date

Hello All,


Regarding the GIRO payment.... suppose if my billing date is 10-Dec and my due date is 24-Dec, will the GIRO be done on 10th or 24th Dec? 


Also is there anyway where I can chose a date on when the GIRO payment should be taken? Say 15th Dec - which I can set manually?






Grand Guru


4.4K Messages

2 years ago



Why don't you contact Billing & accounting hotline 1637 to speak to them directly.

Anything you wish or request then maybe they could assist you on this matter.


Note that the hotline is during working hours.

Have your subscriber details on hand so that they can check on their system.




i am not starhub staff.


Community Manager


602 Messages

2 years ago

Hello vasancec


Your payment will be automatically deducted on your monthly bill due date. To understand more, simply check out


Alternatively, you can call in to 1637 (Mondays - Saturdays, 8am - 9pm) as per what Eric has mentioned for the billing department to assist you better.


Thank you.


- Jackson

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