Free IDD calls
I signed up for the Free IDD Calls paying $7 a month.
Imagine my shock when I realised my bill was an extra $75 even though it was supposed to be a capped fee for calls to Australia. These were calls to Landline and not to Mobile.
I checked the Terms and Conditions on the page and no where does it say there should be special dial instructions.
Has anyone else had that experience?
I left a message for a call back on Thursday. no-one called back. I'm currently travelling so I can't receive calls.
My bill payment is also a direct debit so I hope it gets resolved quickly or they credit my account!!