U

2 Messages

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2 Points

Tue, Oct 5, 2021 11:25 PM

Extension of payment

Hi, I have 2 months due & couldn’t pay now due to sudden loss of income in my family. but my pay only comes in end of October. I’ve tried to facebook message but the bot would not detect my phone number… I would only be able to settle the full bill end of October

Carla_P

Moderator

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5.8K Messages

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3.5K Points

2 m ago

Hi @user_e8f80d, we're sorry to hear about your current predicament. Unfortunately, we don't have the authorization to process payment extension requests here in the Community. You may contact our Customer Support via Facebook Messenger or fill out this form instead. 

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