U

2 Messages

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2 Points

Mon, Jun 14, 2021 3:42 AM

Exceed data again

What does it take for starhub postpaid to enable data restriction for the phone lines. Already tried to restrict phone to 800MB, and still got charge for addition data so many times, seems like many people having such accidental issue and why can't starhub provide restriction on their end to stop such recurring issues?

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Carla_P

Moderator

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4.9K Messages

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2.7K Points

2 m ago

Hi @user_8e1323, warmest welcome to GreenR Community! Just to check, have you set your local data usage alert to avoid incurring accidental data charges?

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