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1 Message

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1 Point

Fri, Oct 16, 2020 8:51 AM

Did not recieve pre order s20 fe free premium

Hi. 

 

I pre order s20 fe edition on 1st October. I received the handset today via delivery but not the free premium. (Samsung ear bud and memory card). May I know why? 

Responses

Carla_P

Moderator

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2K Messages

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316 Points

7 days ago

Hi @Kkkkk, warmest welcome to GreenR Community! Unfortunately, I am unable to access your account details here in the Community. May I trouble you to please reach out to my colleagues via Facebook Messenger by clicking the link below to further assist you? Apologies for the inconvenience caused since we need to check your account details to further address your concern. 

~ Carla

 

 

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