Joycehee's profile

New Commentator

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1 Message

Sun, Nov 17, 2013 6:00 PM

Deposit renew contract

Hi,

 

Last year Feb I top up 600 deposit for service recontract from a non Apple device to Apple device. 

 

Last Thursday I renew contract get Samsung note 3 and the STARHUB STAFF told that I can get back my deposit 600 after 3 days.

 

Today I call starhub center and said only can get back my 600 deposit upon termination of contract. 

 

What's going on?Smiley Sad

Responses

KaiBoon

StarHub Prepaid

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9K Messages

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5 Points

8 y ago

Hi Joycehee

Can you drop us your details over at bit.ly/StarHubQuery?

We will arrange for assistance to you.

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