I'd like to seek your help in process of getting a refund for my deposit?
At the time I signed my first contract in Dec 2015, I only had the In-principle approval for my EP and was requested to make a deposit of $500 until I received my physical card. I never claimed my deposit since then, and have switched to a sim only plan after my contract ended. I'm still holding an EP at the moment btw.
Please let me know how I can get the refund. Thank you.