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Trusted Commentator


8 Messages


1 Point

Tue, Dec 1, 2020 2:49 AM


i recontract my account, i input CIS OTP send thru my company email. but after going thru the purchase and confirmed. the CIS discount was not reflected. can check? or what to do?

handphone: < removed private information >





3.2K Messages


1.2K Points

2 months ago

Hi @jhron, first of, sorry that I had to remove the private information you posted here to protect your privacy as this is a public forum. To answer your query, since I don't have access to check your account details here, may I trouble you to please send a message to our Customer Care Support Team via Facebook Messenger by clicking the link below for further assistance. Thanks. 

~ Carla



Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
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