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1 Message

Wed, Jan 9, 2019 3:00 PM

Calls to 1630 and 1633

Hi, 

 

Are calls to 1630 and 1633 free for postpaid calls? I had to call yesterday due to something not be delivered and was kept on hold by your agent for quite some time and this call was taken from my minutes. So effectively I was charged for srarhubs incompetence. I can't call again as I will be charged again!

Responses

Amy_Law

Alumni (Retired)

 • 

3.3K Messages

2 years ago

Hi Andybarbs

 

Rest assured that all local calls made via our postpaid mobile services to our hotlines will indeed be free-of-charge. You'll not be charged for the talktime for such calls.

 

- Amy

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