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VIKZZ

Esteemed Commentator

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7 Messages

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2 Points

Sat, Oct 17, 2020 2:23 AM

Basic Sms Otp service does not work

Have to restart phone everytime to receive otp for financial transaction. Extremely frustrating. Tried the sum on different phone but same issue. My wife is on singtel and does not face any such issue. This is basic service and extremely disappointed with starhub 

Responses

Carla_P

Moderator

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1.9K Messages

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262 Points

17 hours ago

Hi @VIKZZ, sorry for the inconvenience this has caused. Just to check, do you receive other SMS? Did you also try to reboot your phone to see if the issue persists? 

~ Carla

 

 

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VIKZZ

Esteemed Commentator

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7 Messages

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2 Points

@Carla_P after rebooting the phone i can get the sms. But this is not a sustainable solution

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