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Kelvin Lee's profile

Fresh Spark

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1 Message

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1 Point

Mon, Feb 22, 2021 12:12 PM

4G SIM Only Plans

Hi, i have 4G SIM Only Plans of 30GB and i have 2 questions.


a) For excess DATA usage, what is the charges like and is there a cap somewhere ?


b) Is there anyway i can set the DATA quota per month so that once I reach 30GB, the service will halt and send me a alert to ask me if i wish to continue to use excess DATA ?

Thanks.

Responses

Carla_P

Moderator

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3.6K Messages

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1.5K Points

8 days ago

Hi @Kelvin Lee, warmest welcome to GreenR Community! Thanks for joining us in the Community. Here are the answers to your questions:

 

a. Excess data will be charged at 10.7 cents / MB up to a maximum of $10.70 per GB, and capped at $238 per month.

 

b. You can set your local data usage to avoid incurring excess data charges, please refer here on how to set your local data charges. Moreover, you can also track your local mobile usage via My StarHub App

 

~ Carla

 

 

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