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Valued Commentator

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2 Messages

Wed, Jan 2, 2019 6:00 PM

$30 rebate for online recontract

was told I can get a $30 rebate if I recontract online. but the promo codes don't seem to be working. both hellochange & promo30m doesn't work. anyone here able to help? 

Responses

Amy_Law

Alumni (Retired)

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3.3K Messages

2 years ago

Hi missliting

 

Are you re-contracting for a 2-year plan (promo30m) or a SIM Only plan (hellochange)? 

 

If the codes have been fully redeemed, you'll not be able to make use of them.

 

- Amy

Valued Commentator

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2 Messages

2 years ago

I'm recontracting a 2-year plan. I've tried both codes but both shows error. Ive called 1633 but they told me the codes were still valid. 

Lyn L

Community Manager

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643 Messages

2 years ago

We wish to clarify that the current online bill rebate promotion is for our new SIM Only plans, which you may apply the code - hellochange

There is no bill rebate promotion for the new 2-year plans. Hope this clarifies!

Respected Commentator

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4 Messages

2 years ago

This is not working for SIM only plans too. I experienced an error as "We're unable to process your request right now. Please try again later." when I tried to change my no contract sim only plan to $25 plan.
Amy_Law

Alumni (Retired)

 • 

3.3K Messages

2 years ago

Hi NasreenHB

 

I've replied to you on another post. 

 

- Amy

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