Hock01's profile

Aspirant

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2 Messages

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2 Points

Fri, Aug 13, 2021 3:15 AM

Weak signal at NTU Tamarind Hall

I want to report now at NTU Tamarind Hall, higher storey. Signal is mostly 2 bars on my iPhone 

Carla_P

Moderator

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5.5K Messages

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3.2K Points

2 m ago

Hi @Hock01, I'm sorry for the inconvenience this has caused. Just to check, are other StarHub mobile subscribers also experiencing the same? Have you tried to reboot your phone and insert your SIM card to another device to see if the issue persists?

Aspirant

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2 Messages

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2 Points

2 m ago

A few of us (StarHub users) also experienced 2-3 bars of signal

Carla_P

Moderator

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5.5K Messages

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3.2K Points

In this case, please contact our Customer Support via Facebook Messenger by clicking the link below as this will require further assistance. Thank you. 

~ Carla

 

 

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