U

2 Messages

 • 

2 Points

Fri, Jul 16, 2021 1:54 AM

unable to send or receive SMS

My iPhone is unable to receive/send SMS.

Had restarted my phone but still unable to

Responses

Carla_P

Moderator

 • 

5.2K Messages

 • 

3K Points

2 m ago

Hi @user_59b366, I'm sorry to hear about this. The SMS barring feature on your mobile number might be activated. To unbar SMS barring feature, please dial #35*Password*16#SEND to cancel the barring of incoming SMS. Then, dial #33*Password*16#SEND for outgoing SMS. The default password is 1234. 

2 Messages

 • 

2 Points

2 m ago

Do what?  I am seeking advise how to rectify my issue that i am unable to send/receive SMS despite after restarting my iPhone.

Carla_P

Moderator

 • 

5.2K Messages

 • 

3K Points

Please try to dial the shortcode to cancel the barring on your mobile number. Also, please try to insert your SIM card to another device to see if the issue persists. 

~ Carla

 

 

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