GraceTan's profile
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300 Messages


11 Points

Tue, Sep 15, 2020 4:41 AM

SafeEntry @ Vivocity's FairPrice Xtra - No Issues (14/9/2020)

I was at Vivocity yesterday and took the opportunity to visit FairPrice Xtra and check if there's still an issue with the 4G network and whether I could log in to SafeEntry. On Saturday, a GreenR Community user @suckySH posted that there might be an issue with the network...


I logged in with no issues yesterday:
It was super fast too.
I have no idea why there was a problem on Saturday. I suppose it's a one-off incident.
Usually when there is an issue with SafeEntry, e.g. the QR code cannot be scanned, or I am somehow unable to log in, I simply take out my NRIC and get it scanned. <- This is the fastest and most efficient way of gaining entry to any premise. 
Restarting my phone would take too long, and if there is a network issue, it would lead to further frustration. Folks, I'd recommend you bring your NRIC with you when you head out of your home. I keep mine in the phone casing. Can't log in via SafeEntry? Just use NRIC! :)

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4.6K Messages


2.4K Points

9 m ago

Hi @GraceTan, thanks for sharing this information. 

~ Carla



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