Port in issue
Hello
How long does it take for starhub to port in a phone number from different network... been waiting for almost a month now! anyone have same issue?
Is there anyway I can cancel my starhub plan that until now does not have any signal yet, without any additional charges?
Question
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Updated
2 months ago
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Responses
Carla_P
Moderator
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3.5K Messages
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1.5K Points
2 months ago
Hi @GJ29, warmest welcome to GreenR Community! It usually takes 1 working day to port-in a number, however, this is subject to approval from the original service provider and volume of requests received during the day. Since you've mentioned it's been almost a month since you ported your number, please send a message to our Customer Support via Facebook Messenger by clicking the link below so they could look into your concern. Thanks.
~ Carla
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