U

1 Message

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1 Point

Mon, Aug 16, 2021 10:33 AM

Number erroneously ported away

Hi, I have a number which was ported over to giga but instead of giving me a new number, Giga replaced the number with another existing number I had on the Giga. Since the number which was replaced is under Starhub's network, and I can prove that the number erroneously replaced was owned by me, can Starhub give the number back to me?

Carla_P

Moderator

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5.5K Messages

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3.2K Points

2 m ago

Hi @user_cd8aa1, I'm sorry to hear about this. Kindly reach out to our Customer Support via Facebook Messenger by clicking the link below so they could further assist you. Apologies for the inconvenience since we don't have access to your account details here. Thank you. 

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