Hi @Maritesbaldiomequiabas1984, warmest welcome to GreenR Community. Just to clarify, you meant you want to reactivate your Prepaid SIM card which has expired already?
I don't understand,, because 5/11/2020 still working still active still I can receive a message but yesterday I notice no more network or really not working anymore I thought maybe expired already?😔🥺
Have you tried to reboot your phone and insert your SIM card into another device to see if the issue persists? Also, when was the last time you top-up your SIM card?
Hi. Can help me, my starhub sim is not detected by 3 phones it suddenly happen this 1 Jan 2021. I tried to insert on 3 different phones but it displays NO SIM.
Please refer here to ensure your phone have the correct settings. If the issue still persists, I highly suggest that you get in touch with our Customer Support via Facebook Messenger by clicking the link below as this will need us to refer to your account to further assist you. Thanks.
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Carla_P
Moderator
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3.5K Messages
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1.5K Points
4 months ago
Hi @Maritesbaldiomequiabas1984, warmest welcome to GreenR Community. Just to clarify, you meant you want to reactivate your Prepaid SIM card which has expired already?
~ Carla
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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions.
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
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jocelyn_sinio
2 Messages
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2 Points
2 months ago
Hi. Can help me, my starhub sim is not detected by 3 phones it suddenly happen this 1 Jan 2021. I tried to insert on 3 different phones but it displays NO SIM.
Thank you and awaiting for your response.
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