Skip to main content

New Commentator

 • 

1 Message

Wed, Mar 28, 2018 1:00 AM

Can't text/call or use data

The bill has been paid, but I still can't text/call or use my data. I tried restarting my phone and trying on another phone, but nothing changed. I called the service centre and they said that the line is active, but when I tried to call, the automated message was sent instead.

Responses

Josephine C

Genius

 • 

861 Messages

2 years ago

Hi 1sue, sorry for my delayed response. 

 

Please send me a private massage with your name, NRIC/FIN, contact number and email address so that I can get in touch and assist you further. Thank you

Valued Commentator

 • 

2 Messages

2 years ago

Same issue 

Jolene_L

Community Relationship Manager

 • 

984 Messages

2 years ago

Noted, please leave me your full name, NRIC, mobile number and email address via private message, we'll need your details to look into the problem. Thank you 

-Jolene 

 

Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub.

For account related matter, please seek help from our Customer Service team via Facebook Messenger.

For urgent matters regarding the safety of our members or the security of the platform, please email us at community@starhub.com.

Have a good idea? Tell us at our Ideas Exchange!

Get Started

Get Started