U

1 Message

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1 Point

Thu, Sep 16, 2021 11:55 AM

Able to boost up Starhub mobile data coverage?

Area at Anchorvale Road area is pretty bad with many occasions of lost or intermittent connection from Mobile data (4G/5G).

Carla_P

Moderator

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5.5K Messages

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3.2K Points

1 m ago

Hi @user_dce6b9, we're  sorry to hear you are experiencing poor mobile data coverage. Just to check, are other StarHub mobile users experiencing the same? Also, please try to reboot your phone and insert your SIM card to another device to see if the issue persists. Moreover, the 5G coverage may vary and covers mainly outdoor areas only. Please refer to this full list of locations of our 5G network coverage.

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