Esteemed Contributor
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19 Messages
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1 Point
I can not download and see my online bill
Usually i m always download the copy of my bill and keep.
but recently i can not do . i manage to download but with 0 byte size.
i need my bill to claim my office and for support documents also.
Regards,
Devy
Devy
Responses
Accepted Solution
Devy
Esteemed Contributor
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19 Messages
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1 Point
3 y ago
I already try mobbile apps and in website also can not.
But anyway, since yesterday i manage to download again via the website
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Amy_Law
Alumni (Retired)
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3.3K Messages
3 y ago
Hi Devy
Have you tried to do this via My StarHub App or via our website at https://login.starhubgee.com.sg/?
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Jefflyt1983
New Commentator
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1 Message
3 y ago
Hi Amy,
I am facing the same issue both on the website and on the StarHub app.
Can you advise how to download my latest bill?
Jeff Lee
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Amy_Law
Alumni (Retired)
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3.3K Messages
3 y ago
Hi Jefflyt1983
Have you cleared your browser cache and tried submitting via a different browser or reinstalling the app?
If this doesn’t help, send me your full name, NRIC/FIN number, contact number and email via Private Message and I'll arrange for follow up.
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