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New Commentator

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1 Message

Wed, May 29, 2013 10:00 AM

Your connection down again?

And why are you forcing people to Like your page just to make complaints?

Responses

Howard Toh

Administrator

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1.3K Messages

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1 Point

7 years ago

Hi guys

Sorry for the inconvenience
We have checked with our engineers and the service is up already
Thanks

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Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub :)

For account related matter, please seek help from our Customer Service team via Facebook Messenger

For urgent matters regarding the safety of our members or the security of the platform, please email us at community@starhub.com 

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nightfly

Valued Advisor

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32 Messages

7 years ago

Unable to connect through my cable broadband as well. Called 1633 - can't get through due to "overwhelming" call volume. At least you guys can put a message here or your website you think!!!

Senior Commentator

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3 Messages

7 years ago

Yes, MaxInfinity is down too. Unable to resolve Name services. This is the 4th times within May on StarHub maintenance. This round is worst, no early warning at all.

Notes: Been forced to click "LIKE" before I could use the Community.
Johnteohsg

Honored Contributor

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30 Messages

7 years ago

+1
alex_xie

Senior Contributor

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14 Messages

7 years ago

starhub, it's maybe better if can send a sms telling us your service is down and starhub is doing something about it. I was trying to diagnose my home network and it's MIDNIGHT!
:-$

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