Wrong Service Agreement - Switch from Cable to Fibre
Hi Starhub ,
I received my latest internet bill in web email , then I saw the amount was wrong !
So I checked my Service Agreement which is wrong !
( Switch from Cable to Fibre 1Gbps)
it is S$19.90 monthly for 24 months , not S$29.90 monthly .
(Completed Activation on Dec 10)
I will not pay the bill unless you fix it .
SMS code : 1a2
NC Sales Order# : 1105692527
Sales Person : SH Con Sales, Inb Ng Yeh Yee Jacob - YYJNG