Respected Contributor
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15 Messages
What is going on with your Fibre broadband services?
I have been disconnected more times than I can count in a day and this has been happening since last week. Plus it has been really really sloooooooooooooooooow.
P.S. Please don't tell me to change my router again because that was what your technical helpdesk claimed was the issue the last time and I have the NEW DUAL BAND router now...
Responses
CSS
Honored Contributor
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32 Messages
6 years ago
Collected Robinsons vouchers, which were issued in Jun 13 and expiring in Jun 15!!! Omg
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CSS
Honored Contributor
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32 Messages
6 years ago
SH,
Can we use v1.07 instead of v1.00 SHCb01 (For South East Asia Users) for D-Link dir868L?
https://sg.mydlink.com/download
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KaiBoon
StarHub Prepaid
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9K Messages
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5 Points
6 years ago
Home is where the ♥ is
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Authmn
Trusted Commentator
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8 Messages
6 years ago
Hi kai boon, thats for the message.
this time round, i did my own testing instead. This was done for a few days
Issues happen around 10pm onwards to 1am (until i sleep at least)
1. Router and ONT restart, speeds seems to back to normal for around 5 to 10mins, then slow again
2. Change of Auto DNS to Google public Dns. For 2 days, this seems successful. Have not encounter slowness
3. Usage of VPN. Yes i did signup vpn. This is most successful, i get stable (though slower) connection.
Websites tested. Yahoo sg news/ Gmail/ Youtube/ China websites etc
I guess i have to use vpn to connect back to Singapore in order to fix this issue.
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Authmn
Trusted Commentator
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8 Messages
6 years ago
Usual on wifi is around 170 to 180mbps.
After vpn around 70mbps to 100mbps
without vpn and when the problem occurs, its should 10 to 20mbps. though i also experience spikes
I am thinking, if VPN is working, then there should be nothing to do with the SH network.
it could be some invisible proxy/ dns/ or even connection to the websites that i am using thats having problem.
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