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3 Messages

 • 

3 Points

Sat, Sep 26, 2020 11:38 AM

Upload Speed Faster than Download Speed

Hi all,

 

Realised my broadband speed test have lower download speed than upload speed.

Tried from several websites as well like fast and speedtest net all same results.

Am connected via cables, 1 main router and another in AP mode. 

Both ASUS router, 1 is 68U and another is ROG 2900.

Tried to reset my network settings on Windows 10.

Tried to change ports on both routers still similar results. 

 

Any advice will be appreciated, thanks!!

Responses

3 Messages

 • 

3 Points

a month ago

For reference, thanks!

 

Carla_P

Moderator

 • 

2K Messages

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316 Points

Hi @greniph, warmest welcome to GreenR Community! Sorry to learn about this. Have you tried to reboot both your ONT and router to see if the issue persists? 

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
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3 Messages

 • 

3 Points

Hi, yes rebooted both but still same results.

Carla_P

Moderator

 • 

2K Messages

 • 

316 Points

In this case, we highly suggest that you reach out to my colleagues via Facebook Messenger by clicking the link below for further technical assistance. Thank you. 

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

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