Unable to connect to internet
My fibre broadband has been down for 1 day, the issue is my router does not indicate a green light to show its connected to the internet. the indications of the modem shows that its connected to the internet. i restarted the modem and my router umpteen times but the problem still persists.
i have seeked your helpdesk support for help but they are unable to solve it and they told me to wait for a call from ur tech support team but still no reply yet.
Pls advise me what i should do, i need to get my internet up asap