Valued Commentator
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2 Messages
Tue, Jan 24, 2017 4:00 AM
The NRIC / FIN provided does not belong to a valid customer
Hi,
When I try to link my account i always get the ERROR
The NRIC / FIN provided does not belong to a valid customer
Already send email to customer service but no reply, ho to resolve this??
Question
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Updated
2 years ago
6.8K
3
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Responses
Amy_Law
Alumni (Retired)
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3.3K Messages
4 years ago
We have replied your PM.
- Amy
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Amy_Law
Alumni (Retired)
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3.3K Messages
4 years ago
Hi @RHUEL
Let us know your NRIC, StarHub Account details, contact number and e-mail via PM and we will check.
- Amy
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RHUEL
Valued Commentator
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2 Messages
4 years ago
Hi Amy,
I've send PM to you.
Thanks!
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swayams
New Commentator
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1 Message
3 years ago
Hi I have the same problem. Can you help
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Josephine C
Genius
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861 Messages
3 years ago
Hi swayams, I've replied to your PM and will assist from there. Thank you
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chandanjitsingh
New Commentator
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1 Message
2 years ago
I m having problem while I'm trying to link my account to start hub it's giving an error "not a valid customer" ???? Please tell me what to do?
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bbbe_tran
Senior Commentator
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3 Messages
2 years ago
I am having the same problem. May you PM me?
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