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RHUEL's profile

Valued Commentator

 • 

2 Messages

Tue, Jan 24, 2017 4:00 AM

The NRIC / FIN provided does not belong to a valid customer

Hi,

 

When I try to link my account i always get the ERROR

 

The NRIC / FIN provided does not belong to a valid customer

Already send email to customer service but no reply, ho to resolve this??

Responses

Amy_Law

Alumni (Retired)

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3.3K Messages

4 years ago

We have replied your PM. Smiley Happy - Amy

- Amy
Amy_Law

Alumni (Retired)

 • 

3.3K Messages

4 years ago

Hi @RHUEL

 

Let us know your NRIC, StarHub Account details, contact number and e-mail via PM and we will check.

 

- Amy

- Amy

Valued Commentator

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2 Messages

4 years ago

Hi Amy,

 

I've send PM to you.

 

 

Thanks!

New Commentator

 • 

1 Message

3 years ago

Hi I have the same problem. Can you help

 

Josephine C

Genius

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861 Messages

3 years ago

Hi swayams, I've replied to your PM and will assist from there. Thank you

New Commentator

 • 

1 Message

3 years ago

I m having problem while I'm trying to link my account to start hub it's giving an error "not a valid customer" ???? Please tell me what to do?

Senior Commentator

 • 

3 Messages

2 years ago

I am having the same problem. May you PM me? 

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