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Sun, Nov 3, 2019 3:00 PM

Suddenly unable to access Google Play and apps from Android TV.

My starhub plan was changed from cable to fibre and all was good. But now though still able to access the normal starhub tv programmes and youtube via my Sony Android TV, the Google Play and the Hooq app no longer works. I did the usual restart, relink, reboot tv and all that and it does not work but when I reconnect it to my singnet fibre instead Google Play and Hooq from my Android TV works like normal. I even check for software updates of my tv and all worked. Can anyone help? Thank you.


Howard Toh



1.3K Messages

10 months ago

Hi @Rocky 2 


Are you still facing this?

I honestly can't think of any reason that this will happen. 

Were you able to connect to Play Store on an Android phone connected to the same Wi-Fi network? 

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