Starhub Service Sucks
Hi i am writing today with regards to the maxinfinity fibre broadband. Firstly i would like to say your customer service really sucks as we had actually decided to upgrade our cable broadband to fibre and registered for it. A customer service officer came back with the appointment date to get it fixed but till now nothing. HELLO?! Customers should not be at the mercy of you guys and apart from that they kept on pushing the blame towards OpenNet. Starhub you guys are falling to meet the customers expectations and thus really is making me think twice now as to really continue with you guys. Just to fix up a fibre broadband is so hard? And we are paying money for it.